TECHNOLOGY

S.W.A.T.

CUSTOMIZED ROI SERVICES

BREACH PREVENTION

CUSTOMER SERVICE

Technology

At MMRA, we strive to go beyond today’s security and compliance standards to ensure patients’ health information remains secure . . .

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BREACH PREVENTION

Breaches have become a key concern to healthcare facilities. A real customer service nightmare occurs with improperly released PHI.

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Customer Service

At MMRA, we feel that one of the most important services we bring to the ROI process is excellent customer service. 

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FEDERAL & STATE ROI STATUTES

All states for the most part have regulated rates which MMRA recommends for healthcare facilities to follow. Check out your state here.

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S.W.A.T.

To help alleviate the burdens caused by audits and workload issues, MMRA developed its Secure Web Access Technology (SWAT) Team.

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CUSTOM ROI SERVICES

MMRA conducts a thorough evaluation of each facility’s ROI operations to devise an optimal service plan with maximum benefits.

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MMRA’s credentialed staff have been a wealth of knowledge regarding legislative issues and best practices. Their workflow processes streamline the retrieval process to efficiently fulfill requests.

Dana Nylen, RHIA

Director HIM, Franciscan Alliance St James Hospital and Health Centers

I’ve been in the position of Professional Relations Officer for 36 of my 47 years at DDS. VCU Medical Center is our largest source of medical information for our regional office (we have four in Virginia) and the second largest source of records for all four DDS offices together. Cardone is my lifeline! Caitlin, Becky and Geneva are in my will!

Alvin Gritts

Virginia Disability

MMRA has given me insight into new technology while
keeping me current on best practices that relate to HIM and ROI.

Eileen Hanno, RHIT

Director, HIM Department Advocate Christ Medical Center
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